Launch your WhatsApp API
Business in days.
White-label WhatsApp BSP infrastructure. Official Meta Cloud API integration, template manager, AI chatbots, and multi-agent team inbox out of the box.
WhatsApp Platform Features
Everything you need to offer conversational commerce and support to your clients.
Green Tick Verification
Built-in workflows to help your clients apply for and manage the official WhatsApp Green Tick.
AI Chatbot Builder
Drag-and-drop conversational flows with NLP. Support for OpenAI, Claude, and Gemini.
Shared Team Inbox
A unified inbox where multiple agents can handle customer queries simultaneously.
Template Management
Create, submit, and manage WhatsApp templates for marketing, utility, and authentication.
Bulk Broadcasts
Send personalized promotional campaigns to thousands of opted-in users with ease.
Rich Analytics
Track read rates, response times, and campaign ROI with detailed graphical reports.
Empower conversational experiences
Provide businesses with the tools they need to connect with their customers on the world's most popular messaging app.
SaaS Platforms & CRMs
Embed WhatsApp capabilities directly into your software for your clients, instantly upgrading your value proposition.
Marketing Agencies
Manage client campaigns from a centralized white-label panel and offer WhatsApp marketing as a premium service.
Customer Support Teams
Deflect support tickets using intelligent chatbots and route complex queries to human agents seamlessly.
Built for
Enterprise Scale
Our WhatsApp backend infrastructure is designed to handle millions of conversations. With asynchronous webhook processing and dedicated message queues, no inbound message or delivery receipt is ever dropped.
- Distributed Webhook Receivers
- Redis/RabbitMQ based message queuing
- Auto-scaling microservices architecture
Zero-Drop Webhook Pipeline
Ensures guaranteed delivery of all incoming customer replies and status updates.
AI Chatbot Call Flow & Logic
Seamlessly transition from automated AI support to human agents using our intelligent intent recognition system.
1. Inbound Message
Customer sends a message on WhatsApp.
2. AI NLP Processing
RAG (Retrieval-Augmented Generation) engine understands intent.
3. Human Handover
If AI can't resolve, it intelligently routes to the right live agent.
Multi-LLM Support
Switch between OpenAI, Claude, or local open-source LLMs based on cost and compliance needs.
Custom Knowledge Base (RAG)
Train the bot securely on your own PDF documents, websites, and past chat transcripts.
Fallback Rules
Set timeout rules and fallback messages if API responses are delayed or systems are offline.
Simple REST Integration
Our unified API makes it incredibly easy to send templates, media, interactive buttons, and session messages.
curl -X POST "https://api.icpaas.io/v1/whatsapp/send" \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "919876543210",
"type": "template",
"template": {
"name": "welcome_offer",
"language": { "code": "en_US" }
}
}'Frequently Asked Questions
Is this the official Meta API?
Yes, we integrate directly with Meta's Cloud API ensuring high reliability and official support.
Can I use my own brand and logo?
Absolutely. The entire platform, from the client dashboard to the team inbox, is 100% white-labeled.
How does the pricing work?
Meta charges per conversation (Marketing, Utility, Authentication, Service). You can set your own markup on top of these base rates for your clients.
Do you provide onboarding support?
Yes, our technical team assists you with the initial Meta app setup, business verification, and platform deployment.
Become a WhatsApp BSP Today
Setup your white-label WhatsApp business platform and start generating recurring revenue.