iCPaaS - Enterprise SMS, WhatsApp & RCS Platform

Enterprise-Grade White-Label CPaaS Platform for BSPs & TSPs

iCPaaS is the leading enterprise-grade, white-label CPaaS (Communications Platform as a Service) platform designed specifically for Business Solution Providers (BSPs) and Telecom Service Providers (TSPs). Our platform enables companies to deploy their own secure, high-throughput, and scalable messaging infrastructure. With direct support for A2P SMS Hubbing, official WhatsApp Business API integration, RCS Business Messaging, AI voice bots, and automated billing routing, iCPaaS provides an all-in-one unified communications suite.

Deploy the entire platform on your own cloud servers or on-premise infrastructure. Ensure complete data sovereignty, zero leakage of customer communication logs, and full compatibility with Telco VPN connections. The platform is optimized for sub-second OTP delivery, automated billing using MCC/MNC prefixes, and Least Cost Routing (LCR) to optimize delivery costs dynamically.

Key Platform Features & Modules

  • A2P SMS Gateway Engine: High-throughput SMS gateway supporting SMPP v3.4/v5, direct GT connectivity (SS7/Sigtran), and wholesale message routing with real-time delivery reports.
  • WhatsApp Business API: Official Meta BSP partner integration enabling template management, broadcast campaigns, interactive messages, and a shared team inbox.
  • RCS Business Messaging: Interactive rich media cards, suggested replies, carousels, and verified sender profiles through Google RBM.
  • AI Chatbots & Voice: Intelligent AI agents powered by RAG (Retrieval-Augmented Generation) supporting multiple AI models (OpenAI, Claude, DeepSeek) and interactive voice response (IVR) with real-time STT/TTS.
  • Advanced Billing & Routing: Prefix-based billing rules, prepaid/postpaid account management, automated invoicing, and white-label reseller management.

Multi-Tier Reseller & Campaign Management

iCPaaS provides fully white-labeled reseller portals allowing multi-tier distribution of messaging credits and sub-account management. Enterprise clients can run high-volume marketing campaigns using the campaign scheduler, upload contacts via CSV, build dynamic customer lists, and analyze interactions with click-tracking, geo-location, and device-type analytics for all links.

Flexible Deployment Options

1. Managed Cloud Services

Let our team manage your infrastructure. Go live in hours with our auto-scaling cloud environment, automatic daily backups, and built-in DDoS protection. Support throughput of up to 10,000+ Transactions Per Second (TPS).

2. Self-Hosted On-Premise

For Telecom operators and enterprises requiring strict compliance, deploy iCPaaS as a self-hosted instance. Retain complete ownership of all data, connect directly to telco network elements, and operate under your own white-label domain.